By placing an order with MEC Shop, you agree to the Shipping Policy and Refund Policy.
How does shipping work?
Most products in MEC Shop are made on demand.
Please allow approximately 10–14 business days for processing before your order is shipped.
Once your order leaves the fulfilment facility, delivery time will depend on your destination, the shipping method available, and the local postal or courier service.
Please keep in mind that delivery estimates are not guaranteed. Delays can occasionally happen during holidays, busy periods, customs processing, or other circumstances outside my control.
Will multiple items arrive together?
Not always.
Some products are made and fulfilled in different facilities depending on the type of item, so an order containing multiple products may arrive in separate packages.
If your order is split into more than one shipment, you may receive separate tracking information for each package.
Where do orders ship from?
MEC Shop works with different production and fulfilment partners depending on the product and destination.
Your order may therefore ship from a facility in the United States, Canada, Mexico, Europe, or another available fulfilment location.
The fulfilment location is selected based on factors such as the product ordered, availability, and your shipping destination.
Do you ship internationally?
I currently ship to many countries worldwide, wherever fulfilment and delivery services are available.
However, I am currently unable to ship orders to the European Union, including Spain.
I hope to make EU shipping available again in the future, and I’ll update the shop as soon as that changes.
Will I be charged customs or import fees?
Depending on your country, your order may be subject to customs duties, import taxes, handling charges, or other local fees when it enters your country.
These charges are determined by local authorities and are not included in the product or shipping price unless specifically stated during checkout.
Any customs duties or import fees are the responsibility of the customer.
Because regulations vary from country to country, I recommend checking with your local customs authority if you are unsure whether additional charges may apply.
What if my order is delayed?
Once a package has been handed to the shipping carrier, transit times are outside my direct control.
Occasional delays can happen because of customs, holidays, severe weather, carrier disruptions, or unusually high shipping volumes.
If your tracking information has not updated for an extended period or something appears to be wrong with your shipment, please contact me and I’ll do my best to help you understand what is happening.
A note about estimated delivery times
Processing time and shipping time are separate.
Processing: approximately 10–14 business days
Shipping: varies depending on your destination and the carrier
If a delivery estimate is shown during checkout, please treat it as an estimate rather than a guaranteed arrival date.